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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Paper illustration for Feynman Technique.
Knowledge Modeling
Feynman Technique
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.The Feynman Technique checks understanding by explaining a topic so that it stays easy for others to understand. It makes knowledge gaps visible before they become costly in everyday work.
Complexitydifferent
LowMediumLowLow
Timedifferent
30-120 min1-2 h20-45 min20-60 min
Participantsdifferent
2-61-83-121
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncAsync
Outputdifferent
Observation Notes, Improvement IdeasConcept Map, Relationship Labels, Knowledge GapsLessons learned, Action items, Event summaryPlain-language Explanation, Knowledge Gaps, Study Notes
Tagsno overlap
LeanObservationProcessOperations
KnowledgeConceptsMappingSensemaking
LearningOperationsImprovement
LearningKnowledgeUnderstanding
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