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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Communication Plan
Delivery
Communication Plan
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowLowMedium
Timedifferent
30-120 min45-90 min1-2 Tage45-90 min
Participantsdifferent
2-62-61-42-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasCommunication Plan, Channel Matrix, Message CadenceArchitecture Document, Context View, Runtime View, Deployment ViewA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
CommunicationStakeholdersDeliveryPlanning
ArchitectureDocumentationCommunication
LeanProblem solvingCoachingOperations
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