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| Criterion |  Operations Gemba Walk |  DevOps ChatOps |  Operations Process Mapping |  DevOps Game Day |
|---|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic. |
Complexitydifferent | Low | Medium | Medium | High |
Timedifferent | 30-120 min | Ongoing | 1-3 h | Halber Tag |
Participantsdifferent | 2-6 | 2-20 | 3-10 | 5-20 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Chat Transcript, Action Log, Automations | Process Map, Handoff List, Improvement Backlog | Simulation Notes, Gaps List, Updated Runbooks |
Tagsno overlap | LeanObservationProcessOperations | CollaborationEngineeringIncident | ProcessOperationsImprovement | ResilienceOperationsIncident |