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| Criterion | ![]() Operations Gemba Walk | ![]() DevOps ChatOps | ![]() Operations After-Action Review | ![]() Operations A3 Problem Solving |
|---|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | For operational work in a distributed team, the method links communication with direct system control. It records decisions right where the signal, the context, and the execution come together. | After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Low | Medium | Low | Medium |
Timedifferent | 30-120 min | Ongoing | 20-45 min | 45-90 min |
Participantsdifferent | 2-6 | 2-20 | 3-12 | 2-5 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Observation Notes, Improvement Ideas | Chat Transcript, Action Log, Automations | Lessons learned, Action items, Event summary | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | LeanObservationProcessOperations | CollaborationEngineeringIncident | LearningOperationsImprovement | LeanProblem solvingCoachingOperations |



