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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowHighHighMedium
Timedifferent
30-120 min2-6 hMehrere Tage bis Wochen45-90 min
Participantsdifferent
2-63-102-62-5
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
CausalityIncidentRoot causeTimeline
Root causeSafetySystemicIncident
LeanProblem solvingCoachingOperations
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