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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Business Model Canvas with nine connected compartments, a few notes and symbols for customers, delivery and economic relationships.
Business Strategy
Business Model Canvas
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Contradiction Analysis.
Innovation
Contradiction Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The Business Model Canvas condenses a business model to its key building blocks and assumptions. It makes variants quickly comparable and reveals gaps before validation or implementation begins.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a system should improve while another measure suffers as a result, the method makes the underlying conflict precisely formulable. It separates the desired effect from its side effect. This makes solutions possible that address the contradiction deliberately instead of half-heartedly.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min1-2 h45-90 min60-120 min
Participantsdifferent
2-62-82-52-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasBusiness Model Canvas, Assumption List, Business HypothesesA3 Report, Action Plan, Root Cause AnalysisContradiction Statement, Abstraction Notes, Solution Principles, Concept Ideas
Tagsno overlap
LeanObservationProcessOperations
Business modelStrategyValueInnovation
LeanProblem solvingCoachingOperations
ContradictionsInnovationProblem solving
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