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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Strategy Canvas with several value curves
Business Strategy
Blue Ocean Strategy Canvas
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a Business Model Canvas with nine connected compartments, a few notes and symbols for customers, delivery and economic relationships.
Business Strategy
Business Model Canvas
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.The Blue Ocean Strategy Canvas shows how an offering is positioned relative to the market. Differentiation thereby becomes tangible in value factors instead of merely being claimed.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.The Business Model Canvas condenses a business model to its key building blocks and assumptions. It makes variants quickly comparable and reveals gaps before validation or implementation begins.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min2-4 h1-3 h1-2 h
Participantsdifferent
2-63-103-102-8
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasStrategy Canvas, Value Curve, ERRC ActionsProcess Map, Handoff List, Improvement BacklogBusiness Model Canvas, Assumption List, Business Hypotheses
Tagsno overlap
LeanObservationProcessOperations
StrategyPositioningInnovationValue
ProcessOperationsImprovement
Business modelStrategyValueInnovation
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