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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min30-90 min45-90 min20-45 min
Participantsdifferent
2-63-122-53-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasPostmortem Doc, Action Items, TimelineA3 Report, Action Plan, Root Cause AnalysisLessons learned, Action items, Event summary
Tagsno overlap
LeanObservationProcessOperations
Site Reliability EngineeringIncidentLearningReliability
LeanProblem solvingCoachingOperations
LearningOperationsImprovement
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