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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowLowMediumHigh
Timedifferent
30-120 min45-90 min1-3 h2-6 h
Participantsdifferent
2-62-82-63-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Observation Notes, Improvement IdeasAssumption List, Critical Assumptions, Learning PlanStandard Work Sheet, Deviation List, Improved Standard, Training NeedsFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
LeanObservationProcessOperations
AssumptionsRiskDecisionDiscovery
LeanProcessQuality
RiskQualityOperationsRoot cause
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