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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of Stakeholder Salience Model with its method-specific working model.
Facilitation
Stakeholder Salience Model
Paper illustration for DACI
Decision Making
DACI
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy.In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.
Complexitydifferent
LowMediumMediumLow
Timedifferent
30-120 min1-3 h60-90 min30-60 min
Participantsdifferent
2-61-83-62-10
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasArgument Map, Evidence Gaps, Decision RationaleSalience Diagram, Strategy per ClassDACI Matrix, Decision Owner, Decision Log
Tagsno overlap
LeanObservationProcessOperations
SensemakingDecisionRationale
StakeholdersFacilitationAlignmentGovernance
DecisionRolesGovernanceAlignment
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