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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.
Complexitydifferent
LowMediumHighMedium
Timedifferent
30-120 min1-3 h1-4 Wochen60-180 min
Participantsdifferent
2-61-86-30 Experten4-20
Formatdifferent
WorkshopWorkshop + asyncAsyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasArgument Map, Evidence Gaps, Decision RationaleExpert Forecast, Consensus Range, Assumption NotesCynefin Map, Domain-specific Actions, Sensemaking Notes
Tagsno overlap
LeanObservationProcessOperations
SensemakingDecisionRationale
ForecastingExpertsDecisionStrategy
ComplexitySensemakingDecision
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