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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumMediumMedium
Timedifferent
30-120 min1-3 h1-3 h45-90 min
Participantsdifferent
2-61-85-302-5
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasArgument Map, Evidence Gaps, Decision RationaleConsensus Clusters, Theme Titles, Priority AreasA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
SensemakingDecisionRationale
FacilitationConsensusWorkshopAlignment
LeanProblem solvingCoachingOperations
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