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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.
Complexitydifferent
LowLowMediumLow
Timedifferent
30-120 min30-60 min1-3 h20-45 min
Participantsdifferent
2-61-53-103-12
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListProcess Map, Handoff List, Improvement BacklogLessons learned, Action items, Event summary
Tags1 shared
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
ProcessOperationsImprovement
LearningOperationsImprovement
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