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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Learning Review.
Operations
Learning Review
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min30-60 min1-3 h45-90 min
Participantsdifferent
2-61-53-102-5
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListLearning Review Notes, System Factors, Improvement ActionsA3 Report, Action Plan, Root Cause Analysis
Tags1 shared
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
LearningRetrospectiveIncidentOperations
LeanProblem solvingCoachingOperations
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