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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min30-60 min1-3 h45-90 min
Participantsdifferent
2-61-53-122-5
Formatdifferent
WorkshopAsyncWorkshopWorkshop + async
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListKnowledge Map, Critical Knowledge Areas, Transfer PlanA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
KnowledgeMappingRisk
LeanProblem solvingCoachingOperations
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