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Criterion
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for ABC Analysis
Operations
ABC Analysis
Paper illustration of Hooked Model with its method-specific working model.
Growth
Hooked Model
Paper illustration for Flywheel.
Growth
Flywheel
Purposedifferent
When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention.The Hooked Model helps clarify engagement loops, user behavior, and experiments. It makes repeat behavior measurable and captures the result as a hooked loop, trigger map, and reward design.Growth often breaks down where a reinforcing mechanism builds up too much friction. A Flywheel shows the cycle of value, repetition, and reinforcement meant to sustain growth.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-120 min30-60 minMultiple workshops over several weeks60-120 min
Participantsdifferent
2-61-52-83-8
Formatdifferent
WorkshopAsyncWorkshop + asyncWorkshop
Outputdifferent
Observation Notes, Improvement IdeasABC Classification, Focus Rules, Control ListHooked loop, Trigger map, Reward design, Ethics checkFlywheel Map, Friction Points, Growth Levers, Experiment Backlog
Tagsno overlap
LeanObservationProcessOperations
PrioritizationOperationsPortfolio
GrowthBehaviorRetention
GrowthRetentionConversion
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