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| Criterion |  Business Strategy GAP Analysis |  Business Strategy Scenario Planning |  UX Design Service Blueprinting |  Product Strategy Impact Mapping |
|---|---|---|---|---|
Purposedifferent | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures. |
Complexitydifferent | Medium | High | High | Medium |
Timedifferent | 1-3 h | 0.5-2 Tage | 0.5-2 Tage | 45-90 min |
Participantsdifferent | 2-8 | 4-12 | 6-12 | 3-8 |
Formatdifferent | Workshop + async | Workshop | Workshop | Workshop |
Outputdifferent | Gap Matrix, Action Plan, Risk Notes | Scenario Set, Strategic Implications, Robust Options | Service Blueprint, Fail Points, Ownership Map | Impact Map, Outcome Hypotheses, Delivery Options |
Tagsno overlap | StrategyAnalysisPlanning | StrategyUncertaintyPlanning | Service designOperationsJourneyBlueprint | OutcomesStrategyBehaviorPlanning |