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Criterion
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Communication Plan
Delivery
Communication Plan
Purposedifferent
GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h45-90 min45-90 min45-90 min
Participantsdifferent
2-83-123-82-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Gap Matrix, Action Plan, Risk NotesExpectation Map, Alignment Notes, AgreementsImpact Map, Outcome Hypotheses, Delivery OptionsCommunication Plan, Channel Matrix, Message Cadence
Tagsno overlap
StrategyAnalysisPlanning
AlignmentStakeholdersTeam
OutcomesStrategyBehaviorPlanning
CommunicationStakeholdersDeliveryPlanning
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