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Criterion
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Paper illustration for Accountability Ladder
Operations
Accountability Ladder
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.With defensive reactions to problems, the method shifts the view from justification to ownership. It makes visible which reaction stage a person or team is currently stuck on.When many people need to be informed in parallel and messages would otherwise arrive unevenly or too late, a Communication Plan orders communication reliably. Channels, audiences, and cadences interlock so important information doesn't get lost.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 h20-45 min45-90 min45-90 min
Participantsdifferent
2-81-82-63-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Gap Matrix, Action Plan, Risk NotesOwnership Reflection, Action Commitment, Coaching NotesCommunication Plan, Channel Matrix, Message CadenceExpectation Map, Alignment Notes, Agreements
Tagsno overlap
StrategyAnalysisPlanning
ResponsibilityLeadershipTeam
CommunicationStakeholdersDeliveryPlanning
AlignmentStakeholdersTeam
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