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Criterion
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
HighHighMediumMedium
Timedifferent
Halber Tag0.5-3 Tage60-180 minAs needed
Participantsdifferent
5-205-154-204-15
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Simulation Notes, Gaps List, Updated RunbooksRich Picture, Root Definitions, Conceptual Models, Change AgendaCynefin Map, Domain-specific Actions, Sensemaking NotesIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
ResilienceOperationsIncident
Soft systemsComplexitySensemakingSystems thinking
ComplexitySensemakingDecision
IncidentOperationsReliability
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