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Criterion
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Rich Picture workspace showing the question, observations, and next decision.
Systems Thinking
Rich Picture
Paper illustration for Soft Systems Methodology.
Systems Thinking
Soft Systems Methodology
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.A Rich Picture brings an unclear situation onto a shared drawing. It captures actors, tensions, information flows, and blind spots before the team jumps to solutions too early.Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
HighLowHighMedium
Timedifferent
Halber Tag30-90 min0.5-3 TageAs needed
Participantsdifferent
5-202-105-154-15
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
Simulation Notes, Gaps List, Updated RunbooksRich Picture, Problem Framing NotesRich Picture, Root Definitions, Conceptual Models, Change AgendaIncident Log, Action Tracker, Stakeholder Updates
Tagsno overlap
ResilienceOperationsIncident
Systems thinkingSoft systemsFramingVisualization
Soft systemsComplexitySensemakingSystems thinking
IncidentOperationsReliability
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