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Criterion
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
HighMediumMediumLow
Timedifferent
Halber Tag1-3 h1-4 h15-30 min
Participantsdifferent
5-203-103-82-6
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop
Outputdifferent
Simulation Notes, Gaps List, Updated RunbooksProcess Map, Handoff List, Improvement BacklogProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, Countermeasures
Tagsno overlap
ResilienceOperationsIncident
ProcessOperationsImprovement
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
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