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Criterion
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Purposedifferent
In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.
Complexitydifferent
HighHighMediumMedium
Timedifferent
Halber Tag2-6 h30-90 minAs needed
Participantsdifferent
5-203-103-124-15
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Simulation Notes, Gaps List, Updated RunbooksEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsPostmortem Doc, Action Items, TimelineIncident Log, Action Tracker, Stakeholder Updates
Tags1 shared
ResilienceOperationsIncident
CausalityIncidentRoot causeTimeline
Site Reliability EngineeringIncidentLearningReliability
IncidentOperationsReliability
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