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Criterion
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowMediumMediumLow
Timedifferent
45-90 min1-3 h1-2 h30-60 min
Participantsdifferent
3-123-104-122-8
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Force Field Map, Change Levers, Risk NotesCustomer Journey Canvas, Pain Points, Experience OpportunitiesAlignment Map, Open Issues, Decision QuestionsPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
ChangeDecisionStrategy
JourneyCustomerService designCanvas
AlignmentStakeholdersStrategyFacilitation
StakeholdersFacilitationAlignmentPlanning
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