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| Criterion | ![]() Operations Fishbone Diagram | ![]() UX Research Tree Testing | ![]() Operations Failure Mode and Effects Analysis |
|---|---|---|---|
Purposedifferent | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination. | For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability. |
Complexitydifferent | Low | Medium | High |
Timedifferent | 30-60 min | 1-2 Tage | 2-6 h |
Participantsdifferent | 2-8 | Based on research question | 3-10 |
Formatdifferent | Workshop | Async | Workshop |
Outputdifferent | Fishbone Diagram, Cause Categories, Investigation Backlog | Findability Metrics, Path Analysis, Revised IA | FMEA Table, Risk Priority, Mitigation Actions |
Tagsno overlap | Root causeQualityOperations | Information architectureNavigationFindability | RiskQualityOperationsRoot cause |
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