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| Criterion | ![]() Operations Fishbone Diagram | ![]() Operations Root Cause Analysis | ![]() Decision Making Decision Matrix |
|---|---|---|---|
Purposedifferent | When a problem has several possible contributing factors, the method sorts causes by cause areas. It prevents an initial hunch from blocking the view of other plausible drivers. | When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another. | When several options collide with several criteria, comparison quickly becomes subjective. A Decision Matrix makes the trade-off visible and brings weighting, criteria, and options into a shared logic. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-60 min | 1-4 h | 45-90 min |
Participantsdifferent | 2-8 | 3-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Fishbone Diagram, Cause Categories, Investigation Backlog | Problem Statement, Cause Hypotheses, Confirmed Causes, Action Plan | Decision Matrix, Scoring Rationale, Selected Option |
Tagsno overlap | Root causeQualityOperations | Root causeProblem solvingQualityIncident | DecisionCriteriaScoringTradeoffs |
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