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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
LowLowMediumMedium
Timedifferent
1-2 Tage30–60 min per interview30-60 min je Interview1-4 Wochen
Participantsdifferent
10-301 participant per interview5-12 Interviews3-10 Kunden
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsInterview Notes, Themes, Insight SummaryInterview Notes, Opportunity Themes, Customer QuotesConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
UXNavigationFindabilityValidation
QualitativeResearchCustomerDiscovery
DiscoveryInterviewsOpportunityCustomer
MVPValidationServiceDiscovery
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