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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.After missions or project phases with unclear outcomes, the method makes visible what actually happened and what can be learned from it. It separates course, effect, and causes so experience turns into solid improvement.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowMediumLowMedium
Timedifferent
1-2 Tage1-2 Tage20-45 min1-3 h
Participantsdifferent
10-30Based on research question3-123-10
Formatdifferent
AsyncAsyncWorkshop + asyncWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsFindability Metrics, Path Analysis, Revised IALessons learned, Action items, Event summaryProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
UXNavigationFindabilityValidation
Information architectureNavigationFindability
LearningOperationsImprovement
ProcessOperationsImprovement
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