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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowMediumLowMedium
Timedifferent
1-2 Tage0.5-5 Tage1 h bis mehrere Wochen45-90 min
Participantsdifferent
10-304-101-82-5
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePDCA Log, Experiment Plan, Learning Outcome, Standard ChangeA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UXNavigationFindabilityValidation
LeanContinuous improvementOperations
Continuous improvementLeanExperiments
LeanProblem solvingCoachingOperations
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