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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Failure Mode and Effects Analysis
Operations
Failure Mode and Effects Analysis
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a process, product, or service with noticeable failure risks, the method assesses possible failure modes in advance. It directs attention to combinations of occurrence, effect, and detectability.
Complexitydifferent
LowHighMediumHigh
Timedifferent
1-2 Tage2-6 h1-4 h2-6 h
Participantsdifferent
10-303-83-83-10
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsFault Tree, Critical Paths, Cause Hypotheses, Control ActionsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanFMEA Table, Risk Priority, Mitigation Actions
Tagsno overlap
UXNavigationFindabilityValidation
RiskRoot causeSafety
Root causeProblem solvingQualityIncident
RiskQualityOperationsRoot cause
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