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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.
Complexitydifferent
LowHighLowMedium
Timedifferent
1-2 Tage2-6 h45-90 min1-4 Wochen
Participantsdifferent
10-303-82-83-10 Kunden
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsFault Tree, Critical Paths, Cause Hypotheses, Control ActionsAssumption List, Critical Assumptions, Learning PlanConcierge Learnings, Service Blueprint, MVP Risks
Tagsno overlap
UXNavigationFindabilityValidation
RiskRoot causeSafety
AssumptionsRiskDecisionDiscovery
MVPValidationServiceDiscovery
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