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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Iceberg Model method illustration showing its working structure
Systems Thinking
Iceberg Model
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.The Iceberg Model separates visible events from patterns, structures, and mental models. This turns a single observation into a deeper understanding of why a problem keeps recurring.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
LowHighLowHigh
Timedifferent
1-2 Tage2-6 h30-60 min2-6 h
Participantsdifferent
10-303-82-103-10
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsCurrent Reality Tree, Core Problems, Intervention IdeasIceberg Worksheet, Pattern Notes, Intervention IdeasEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
UXNavigationFindabilityValidation
Systems thinkingRoot causeConstraintsCausality
Systems thinkingRoot causePatterns
CausalityIncidentRoot causeTimeline
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