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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of a participant using a prototype while an observer takes notes beside a highlighted usability issue.
UX Research
Usability Testing
Paper illustration of Experiment Canvas with a method-specific labelled workspace.
Product Discovery
Experiment Canvas
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution.When a product is built but people get stuck on tasks, usability testing shows the friction at concrete points. Observed use instead of self-report makes visible where orientation, understanding, or interaction breaks down.When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric.
Complexitydifferent
LowMediumMediumLow
Timedifferent
1-2 Tage1-4 Wochen1-2 h je Session30-60 min
Participantsdifferent
10-303-10 KundenBased on research question1-5
Formatdifferent
AsyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsConcierge Learnings, Service Blueprint, MVP RisksUsability Issues, Severity List, RecommendationsCompleted Experiment Canvas, Success Metric
Tags1 shared
UXNavigationFindabilityValidation
MVPValidationServiceDiscovery
ValidationUXPrototype
ExperimentsValidationDiscoveryHypothesis
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