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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.A Current Reality Tree condenses many symptoms into a few causal chains. The method makes visible which core problems drive several negative effects at once.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowHighHighLow
Timedifferent
1-2 Tage2-6 h2-6 h15-30 min
Participantsdifferent
10-303-103-82-6
Formatdifferent
AsyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsEvent Timeline, Causal Factor Chart, Cause List, Corrective ActionsCurrent Reality Tree, Core Problems, Intervention IdeasRoot cause notes, Countermeasures
Tagsno overlap
UXNavigationFindabilityValidation
CausalityIncidentRoot causeTimeline
Systems thinkingRoot causeConstraintsCausality
Root causeIncidentLeanProblem solving
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