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Criterion
First-click Testing method illustration showing its working structure
UX Research
First-click Testing
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When users immediately turn the wrong way on a screen or wireframe, first click testing checks initial orientation at high speed. The first click shows early whether expectation, labeling, and wayfinding fit together.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.ARID examines how well developers can work with a technical design. It focuses on a part of the system that can still be revised, between the architecture overview and the detailed specification.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
LowLowMediumMedium
Timedifferent
1-2 Tage15-30 min2–4 h review as a planning range; preparation and evaluation additional45-90 min
Participantsdifferent
10-302-6Designers, developers as users, and facilitation2-5
Formatdifferent
AsyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Click Heatmap, Success Rate, Design RecommendationsRoot cause notes, CountermeasuresPrioritized development tasks, Jointly produced code or pseudocode, Observed difficulties and open design questions, Proposed design revisionsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
UXNavigationFindabilityValidation
Root causeIncidentLeanProblem solving
ArchitectureEngineeringFeedbackValidationTasks
LeanProblem solvingCoachingOperations
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