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Criterion
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Empathy Mapping
UX Research
Empathy Mapping
Purposedifferent
For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.
Complexitydifferent
HighMediumLowLow
Timedifferent
2-6 h1-3 Tage30–60 min per interview30–60 min
Participantsdifferent
3-8Internes Team1 participant per interview4-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Fault Tree, Critical Paths, Cause Hypotheses, Control ActionsPersona Profiles, Needs Summary, Scenario NotesInterview Notes, Themes, Insight SummaryEmpathy Map, Assumptions List, Research Gaps
Tagsno overlap
RiskRoot causeSafety
ResearchCustomerSynthesis
QualitativeResearchCustomerDiscovery
SynthesisQualitativeWorkshop
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