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Criterion
Paper illustration for Fault Tree Analysis.
Operations
Fault Tree Analysis
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
HighLowLowLow
Timedifferent
2-6 h30–60 min30–60 min per interview45-90 min
Participantsdifferent
3-84-81 participant per interview2-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Fault Tree, Critical Paths, Cause Hypotheses, Control ActionsEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
RiskRoot causeSafety
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
AssumptionsRiskDecisionDiscovery
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