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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of RAID Log with a method-specific labelled workspace.
Delivery
RAID Log
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper board with the four ROAM fields Resolved, Owned, Accepted, and Mitigated.
Agile
ROAM Board
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List.
Complexitydifferent
MediumLowMediumLow
Timedifferent
30-180 min30 min Setup, dann laufend30-240 min20-40 min initial, dann laufend
Participantsdifferent
1-61-3 maintaining, briefing for everyone1-63-15
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaRAID Log, Status Report SourceHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryROAM Board, Owner List
Tagsno overlap
TroubleshootingDiagnosisEngineering
RiskTrackingStakeholdersGovernance
TroubleshootingProblem solvingDiagnosis
RiskAgileTrackingAlignment
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