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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Change Analysis.
Operations
Change Analysis
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a deviation after a change, the method isolates the influence of the altered condition. It narrows down which differences are relevant and which are just accompanying noise.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
30-180 min2-8 h45-90 min45-120 min
Participantsdifferent
1-62-82-52-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaProblem Analysis, Decision Analysis, Risk PlanA3 Report, Action Plan, Root Cause AnalysisChange Matrix, Cause Hypotheses, Validation Questions, Action List
Tagsno overlap
TroubleshootingDiagnosisEngineering
Problem solvingRoot causeDecisionOperations
LeanProblem solvingCoachingOperations
ChangeRoot causeTroubleshootingComparison
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