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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumHighLow
Timedifferent
30-180 min30-240 minMehrere Tage bis Wochen15-30 min
Participantsdifferent
1-61-62-62-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsRoot cause notes, Countermeasures
Tagsno overlap
TroubleshootingDiagnosisEngineering
TroubleshootingProblem solvingDiagnosis
Root causeSafetySystemicIncident
Root causeIncidentLeanProblem solving
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