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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
EventStorming on a long working surface: colored event cards form a business flow, friction points are marked, and a boundary separates different areas of responsibility.
Domain Modeling
EventStorming
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration of Starbursting with its method-specific working model.
Innovation
Starbursting
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.Helps clarify ideas, open questions, and testable next steps in concrete terms. It opens the thinking space, collects ideas, and leads to testable options. The result is captured as a star-shaped question map, question list, and assumption list.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
30-180 min2-8 h30-240 min30-60 min
Participantsdifferent
1-65-121-63-10
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaEvent Timeline, Ubiquitous Language, Boundaries, Open QuestionsHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryStar-Shaped Question Map, Question List, Assumption List
Tagsno overlap
TroubleshootingDiagnosisEngineering
Domain-Driven DesignEventsDiscoveryWorkshop
TroubleshootingProblem solvingDiagnosis
BrainstormingIdeationWorkshopDiscovery
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