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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.
Complexitydifferent
MediumLowLowMedium
Timedifferent
30-180 min1-2 h60-90 min30-240 min
Participantsdifferent
1-62-84-101-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaDIBB document, Belief list, Bet list, Learning reportProblem Cluster, Prioritized Challenge, ExperimentHypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary
Tagsno overlap
TroubleshootingDiagnosisEngineering
StrategyDecisionAssumptionsHypothesis
FacilitationDecisionProblem solvingWorkshop
TroubleshootingProblem solvingDiagnosis
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