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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.
Complexitysame
MediumMediumMediumMedium
Timedifferent
30-180 min1-2 h1-4 h1-3 h
Participantsdifferent
1-61-83-82-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaConcept Map, Relationship Labels, Knowledge GapsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanCause Tree, Evidence Notes, Countermeasures
Tagsno overlap
TroubleshootingDiagnosisEngineering
KnowledgeConceptsMappingSensemaking
Root causeProblem solvingQualityIncident
Root causeTreeIncidentQuality
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