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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.When a group needs a solid decision without outvoting individual factions, a Consensus Workshop creates a negotiable common ground. It makes agreement, reservations, and open tensions discussable at the same time.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
30-180 min45-90 min1-3 h15-30 min
Participantsdifferent
1-62-55-302-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaA3 Report, Action Plan, Root Cause AnalysisConsensus Clusters, Theme Titles, Priority AreasRoot cause notes, Countermeasures
Tagsno overlap
TroubleshootingDiagnosisEngineering
LeanProblem solvingCoachingOperations
FacilitationConsensusWorkshopAlignment
Root causeIncidentLeanProblem solving
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