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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Learning Review.
Operations
Learning Review
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.After a project phase with mixed results, the method makes learning from the individual case reusable. It connects events, decisions, and systemic conditions into robust insights.
Complexitysame
MediumMediumMediumMedium
Timedifferent
30-180 min45-90 min30-90 min1-3 h
Participantsdifferent
1-62-53-123-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaA3 Report, Action Plan, Root Cause AnalysisPostmortem Doc, Action Items, TimelineLearning Review Notes, System Factors, Improvement Actions
Tagsno overlap
TroubleshootingDiagnosisEngineering
LeanProblem solvingCoachingOperations
Site Reliability EngineeringIncidentLearningReliability
LearningRetrospectiveIncidentOperations
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