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Criterion
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration of Value Chain Analysis with its method-specific working model.
Business Strategy
Value Chain Analysis
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Purposedifferent
In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.Value Chain Analysis shows where value is created, costs accrue, and differentiation becomes possible along the process. It compares strengths, risks, market logic, and courses of action. The result is captured as a value-chain map and lever list.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.
Complexitydifferent
MediumLowHighMedium
Timedifferent
30-180 min15-30 minHalf day30-240 min
Participantsdifferent
1-62-63-81-6
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaRoot cause notes, CountermeasuresValue Chain Map, Lever ListHypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary
Tagsno overlap
TroubleshootingDiagnosisEngineering
Root causeIncidentLeanProblem solving
StrategyBusiness modelDiagnosisAnalysis
TroubleshootingProblem solvingDiagnosis
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