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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for Opportunity Interview
Product Discovery
Opportunity Interview
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities.When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy.
Complexitydifferent
LowLowMediumLow
Timedifferent
45-90 min30–60 min per interview30-60 min je Interview30-60 min
Participantsdifferent
3-121 participant per interview5-12 Interviews2-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsInterview Notes, Themes, Insight SummaryInterview Notes, Opportunity Themes, Customer QuotesPower Interest Grid, Strategy per Stakeholder
Tagsno overlap
AlignmentStakeholdersTeam
QualitativeResearchCustomerDiscovery
DiscoveryInterviewsOpportunityCustomer
StakeholdersFacilitationAlignmentPlanning
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