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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration of Spotify Model Mapping with its method-specific working model.
Team Design
Spotify Model Mapping
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Paper illustration of Team Topologies Interaction Modes with its method-specific working model.
Team Design
Team Topologies Interaction Modes
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements.
Complexitydifferent
LowMediumHighMedium
Timedifferent
45-90 min90-180 minHalber TagHalf day
Participantsdifferent
3-125-155-20Team-Leads plus Architecture
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsSpotify Model Map, Action ListSimulation Notes, Gaps List, Updated RunbooksInteraction Heat Map, Agreements per Pair
Tagsno overlap
AlignmentStakeholdersTeam
TeamOrganizationAlignmentDiagnosis
ResilienceOperationsIncident
TeamAlignmentCollaborationOrganization
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