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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Root Cause Tree Analysis
Operations
Root Cause Tree Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.For a problem with several suspected causes, the method builds a causal structure instead of a mere list. It makes visible how causes connect and where the strongest points of leverage lie.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45-90 min1-3 h15-30 min1-2 h
Participantsdifferent
3-122-82-64-12
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsCause Tree, Evidence Notes, CountermeasuresRoot cause notes, CountermeasuresAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
Root causeTreeIncidentQuality
Root causeIncidentLeanProblem solving
AlignmentStakeholdersStrategyFacilitation
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