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Criterion
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.When a problem keeps recurring and the cause stays unclear, the method exposes the underlying mechanism. It separates symptom, guess, and robust explanation from one another.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
LowMediumLowMedium
Timedifferent
45-90 min1-4 h15-30 min1-2 h
Participantsdifferent
3-123-82-64-12
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop
Outputdifferent
Expectation Map, Alignment Notes, AgreementsProblem Statement, Cause Hypotheses, Confirmed Causes, Action PlanRoot cause notes, CountermeasuresAlignment Map, Open Issues, Decision Questions
Tagsno overlap
AlignmentStakeholdersTeam
Root causeProblem solvingQualityIncident
Root causeIncidentLeanProblem solving
AlignmentStakeholdersStrategyFacilitation
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